The hosting services provided by ToTo Cloud are designed for maximum stability, we identify problems and deal with them through a set of proactive monitoring mechanisms, with ToTo Cloud hosting services, you will not have to worry about line maintenance issues, all environmental issues and data transfer mechanisms will be solved by ToTo Cloud, with multi-level disaster prevention measures to minimize the problems caused by unexpected situations.
With the connection point redundancy mechanism and the intelligent shunt-load balancing configuration provided by ToTo Cloud, it will be possible to provide a stable connection point online time guarantee.
When the SLA is interrupted due to unexpected circumstances, all affected users will automatically get time-of-use compensation, as follows:
| Effective availability | Duration of interruption | Compensatory time |
|---|---|---|
| 99.9% | < 60 min | 1 day |
| 99.8% | 60-120 min | 3 days |
| 99.6% | 120-360 min | 5 days |
| 99.2% | 360-720 min | 10 days |
| 98.6% | > 720 min | 15 days |